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The Omnissa platform

The Omnissa platform secures the agentic endpoint, the last mile where people and AI agents get work done. It gives every agent a safe place to run, remediates problems at machine speed, and governs what agents may do before they act.

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challenges

AI adoption is outrunning control 

Every endpoint is becoming a platform for agents. And bad actors leverage same AI efficiencies to drive faster exploits; which now move faster than patching.

1000%

growth in generative AI usage in a year

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31%

of breaches start with exploitation, up from 20% a year ago. One compromised endpoint exposes every agent on it.

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10,000x 

expansion of digital workforce by 2028 

Source

<1 day 

from vulnerability to exploit, down from 2.3 years in 2018  

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How it works

One platform to secure the agentic endpoint

Built on Horizon, Workspace ONE and Elara, and trusted by more than 26,000 organizations worldwide, the Omnissa platform unifies endpoint management, security, observability, and virtual desktops and apps, now extended to the agents running on every endpoint. 

One platform to secure the agentic endpoint

Secure AI execution

Agents run in a secure workspace built upon zero trust principles. This AI execution cell runs across any endpoint, and sovereign environments.

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Agentic Endpoint Remediation

UEM, DEX and security converge, giving agents the context and control to remediate at machine speed. Fleets are patched in hours, not weeks, maintaining a secure state.

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AI Governance

A unified authority plane across agentic endpoints correlates AI actions with policies and permissions. Helps IT decide what actions to allow.

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Digital work solutions

Solutions you already run, now ready for agents

Four solution areas, one platform. What you rely on for people now also manages, observes and secures the AI agents on the same endpoints.

Manage and secure every endpoint, and the AI that runs on it

Manage Windows, macOS, mobile, rugged and virtual endpoints from one console, with the scale and consistency IT already relies on. In the agentic era, the same platform deploys and configures the AI tools you approve, manages models, skills and MCP configurations as approved versions with rollback, and keeps every endpoint in its declared state, whether a person or an agent made the change.

Run people and agents in the most secure, contained workspace

Deliver virtual desktops and apps on premises, in the cloud, hybrid or sovereign. The properties that made virtual desktops the secure choice for people (no data on the device, ephemeral desktops cloned from a known-good image, apps delivered just in time, complete access control) make them the strongest place for agents to run. A high-risk agent task runs in a fresh desktop with only the apps it is entitled to and no route out, and the desktop is destroyed when the task ends.

Eliminate digital friction so people and agents stay productive

Observe experience across desktop, mobile and virtual endpoints, for people and the agents working on them, and fix friction before anyone notices. Find the root cause when something slows down, see which AI tools are actually in use, sanctioned or not, and fix issues natively at scale. The DEX agent takes an issue from detection to confirmed fix within guardrails people set.

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Close the exploit window at machine speed

Keep endpoints secure with conditional access, endpoint risk scoring, vulnerability remediation and signal sharing with third-party security tools, and close the exploit window before attackers, or agents acting for them, can use it. Vulnerability Defense prioritizes exposure, and the Vulnerability Defense agent rolls out fixes across phased rings with admin review.

Use cases

Support key use cases

From containing high-risk agents to fast patching and everyday device management, the Omnissa platform supports the jobs your teams already do, and the ones agents are adding. 

Contain high-risk agents

Run computer-use and coding agents in an ephemeral, identity-bound execution cell with only the apps they are entitled to, deny-by-default egress and task-scoped credentials. If an agent is manipulated, the damage stays inside one task.

Discover and govern shadow AI

Find the AI apps, models, agents and MCP servers on your endpoints, including the ones nobody registered, then sanction, restrict or monitor them through the systems you already run. The AI Gateway [Beta] applies guardrails and meters usage.

Sovereign and regulated AI

Bring agents to regulated workloads without leaving your jurisdiction. On-premises, hybrid and sovereign Horizon and Workspace ONE execution cells connect to local inference, where hyperscaler agent desktops are cloud-only.

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Application lifecycle management

Automate application delivery, updates, and retirement across modern and legacy apps to accelerate deployment, improve reliability, and deliver consistent user experiences with reduced operational effort.

Employee experience measurement

Gain deeper visibility into digital employee experience, for people and the agents working alongside them, with unified telemetry, intelligent analysis, and AI driven remediations that can help IT proactively resolve issues and personalize end-user support.

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Empower frontline workers

Enable frontline workers with purpose built device management and workflows that support shared devices, help reduce disruptions, and provide reliable access to critical apps in demanding environments.

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Fast patching: close the exploit window

Continuously assess and prioritize vulnerabilities, find the fix, target affected devices and roll it out across phased rings with admin review, so exposure closes in hours instead of weeks, without adding operational complexity.

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Mac device management

Manage macOS devices with centralized policies, automated enrollment, and built-in security controls that can help IT maintain compliance, reduce operational overhead, and support employee choice.

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Manage mobile devices

Secure and manage iOS, iPadOS, and Android devices with unified mobility management that streamlines provisioning, enforces policies, and delivers consistent experiences for employees.

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Modernize Windows management

Modernize Windows management with cloud-native tools that simplify provisioning, help enhance security posture, and deliver consistent device experiences without reliance on legacy infrastructure.

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Proactive IT remediation

Shift from reactive troubleshooting to proactive, agentic remediation that detects issues early, diagnoses the root causes, triggers and verifies the fix within the guardrails people set, and reduces service desk workload.

Virtual desktop infrastructure

Deliver secure virtual desktops and applications with flexible deployment options that support hybrid work, simplify access, help and maintain performance across diverse user needs.

Get real-world insights from our State of Digital Workspace 2026 report

Gain practical insights drawn from millions of real enterprise endpoints into how organizations are approaching device choice, shadow AI, security hygiene, and employee experience—so you can make confident, informed decisions about your own digital strategy. See how your organization compares with real-world data.

Platform Services

Shared services that put people and agents under one set of rules

Four shared services, enabling unified intelligence, automation, and control so the platform continuously adapts as agents join the workforce.

Identity

Know who is asking, whether a person, a service or an agent, and what they are entitled to do. Give each person and agent (coming soon) its own identity, with short-lived, task-scoped credentials in place of the person's own keys.

Expand platform possibilities with a powerful partner ecosystem

Connect with leading technology providers to support your teams in moving faster, scaling smarter, and delivering more value to your organization. Whether you’re leveraging deep integrations or aligning with best-in-class platforms, our partnerships are designed to support your goals - on your terms.

Explore next steps

Get to know Omnissa

Discover the latest company announcements, product updates, and strategic insights from Omnissa executive and product leaders—offering perspective on innovation, customer outcomes, and what’s next.

Meet our customers

Discover customer case studies from organizations worldwide, highlighting how teams across industries solve challenges, improve experience, and achieve meaningful results with Omnissa.

Support and training 

Access help resources and learning paths to accelerate adoption.

  • 24x7 support

    Global support team available via portal and phone.

    Contact support
  • Training modules

    Self-paced courses, live webinars, and certification paths.

    Learn more
  • Community forums

    Connect with peers and experts to share insights and solutions.

    Join the discussion

Ready to get started?

Start with the foundation you already have. Contain agents, fix problems at machine speed, and govern what they do before they take action.

FAQ

Omnissa platform FAQs

The Omnissa platform spans three products: Workspace ONE, Horizon, and Elara along with shared services such as Omnissa Intelligence, Freestyle Orchestrator, and Omnissa Access. Customers can adopt the products and services they need, individually or together, without being locked into a closed ecosystem.

Agentic endpoint is any device (laptop, phone or "thing") with the compute, context and permissions to run AI agents. Agents run locally, in the browser or inside apps, ship with the OS, or connect from outside through MCP tools, and many act with the identity and permissions of the person they serve. That makes the endpoint the last mile of enterprise AI security: whoever controls it controls every agent, session and credential on it.

A contained, identity-bound workspace where an agent task runs, with boundaries enforced from outside the agent. It inherits the user's permissions where applicable, is sized to the risk of the task (on the device, in the browser or in a secure virtual workspace), and is destroyed when the task ends, so the damage from a manipulated agent stays inside one task.

Agentic remediations correlate context (data and insights) and control (policy, identity, business rules) so agents can automate actions from plan to completion. They apply fixes (agentic remediations) across IT lifecycle, security and employee experience. Humans approve where it matters, driving actions with partial or full agency and at machine speed.

A  digital workspace is the end-to-end system that connects devices, applications, identity, security, and employee experience—so people can work securely and productively from anywhere, in any way they want. The Omnissa platform brings all of these digital workspace elements together in a single fabric, rather than treating them as isolated tools.

End-user computing (EUC) refers to the technologies and services that enable people to access applications and data across physical devices, virtual desktops, and mobile endpoints. 

 

Modern EUC spans device management, app and desktop delivery, security, and employee experience—and is foundational to delivering a digital workspace.

Traditional EUC environments rely on fragmented tools that increase complexity, slow response times, and limit visibility. An EUC platform brings these capabilities together, allowing data, automation, and AI to work across the entire digital workspace—helping organizations improve security, reduce manual effort, and proactively support employees as work styles evolve. As AI agents start acting on the same endpoints, a platform also lets one set of rules, one data layer and one audit trail apply to people and agents alike.

The platform is built for IT leaders, EUC teams, and security teams supporting modern, distributed workforces, and for the CIOs, CISOs and AI platform owners putting agents to work, across industries such as healthcare, financial services, government, education, retail, and beyond.

Omnissa is open by design. The platform integrates with leading device manufacturers, operating systems, hypervisors, cloud providers, and security vendors, and Omnissa APIs and the hosted Omnissa MCP server let IT teams and agents build on top of it, allowing customers to leverage existing investments while reducing tool sprawl and operational friction. 

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