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Security at Omnissa

Omnissa’s comprehensive security program balances the needs of the business while enabling customer trust, product efficiency, revenue, and shareholder expectations, against the need for security. 

Programs & policies

Security commitments are set forth in our agreements. Omnissa maintains appropriate technical and operational measures as set forth in these agreements.

Information
security program

Omnissa strives to achieve a high level of information protection standards and commits to the fundamental principles required for the protection of company information resources, controls to ensure compliance, and security practices required to uphold the company’s reputation with our clients.

Information

security policies

Omnissa has implemented and maintains a complete set of information security policies based on international standards ISO/IEC 27001 and consistent with industry-accepted practices and security frameworks. Our information security policies define requirements for the protection of our information and information systems. You can view descriptions and key elements of Omnissa information security policies here.

Commitment

to security

Omnissa is committed to protecting the integrity, confidentiality, and reliability of our information and information systems from unauthorized disclosure, removal, acquisition, modification, or destruction. 

Omnissa’s information security management and information security policies are the foundation for the security of our information assets and our obligation to our customers regarding information confidentiality, integrity, and availability. Security commitments are set forth in our agreements. We maintain appropriate technical and operational measures as set forth in these agreements.

Omnissa

supply chain security

Operate with confidence of security. View our commitment to keeping your data safe at rest and in transit for your cloud, hybrid, and on-premises deployments.

How we protect your supply chain
Trust that security is integrated into our products and services from day one. We have established programs and practices that identify and mitigate security risks during and throughout the software development process. Through these activities, Omnissa delivers secure products and solutions for 
its customers.

Security Development Lifecycle (SDL)

Omnissa pairs world-class security partnerships with an industry-leading SDL process, programmatically ensuring cloud operations and security controls align with industry benchmarks and best-practices.

Cloud services security

Trusted security in the cloud is achieved through the partnership of shared responsibilities between customers 
and Omnissa.

Security Vulnerability Response Team (VRT)

The VRT leads the analysis and remediation of security issues in Omnissa products once products have been released to customers.

Security awareness

Omnissa has established a program to raise security awareness and competency within the Omnissa R&D community through formal and informal training.

Information security management system

Omnissa has established a Cloud Services Information Security Management System (ISMS) that is based on ISO/IEC 27001. The ISMS was established to protect the confidentiality, integrity, availability, and privacy of confidential data. Omnissa considers all customer data contained within the service scope to be cloud customer data.

Third party vendor management

Security of Omnissa information and information systems is not reduced when working with third parties. 
Omnissa has established requirements for managing this risk.

Third party vendor management policy

Omnissa has a documented Third-Party Vendor Management Policy and follows a documented third-party vendor onboarding process to assess, manage and monitor our third-party vendors. Sourcing and business teams collaborate with information security risk to ensure a risk-based approach is taken with respect to all third parties to ensure the security of information assets. Omnissa vendors (“suppliers”) do not have access to customer data/information unless required by a particular service offering.

In addition, Omnissa implements required technical and organizational measures in agreements to protect customer content, to assist with data subject requests and to protect personal data in compliance with applicable data privacy and protection laws and regulations.

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