Workspace ONE UEM delivers Day 0 support for new Apple hardware

Apple’s highly anticipated new macOS and iOS devices have arrived, bringing cutting-edge technology to users across the globe. As organizations gear up to deploy these new Macs, iPhones, and iPads, IT teams are tasked with ensuring a frictionless experience for employees. Omnissa Workspace ONE^® UEM is ready with Day 0 support, allowing organizations to hit the ground running with these new devices. 

Apple’s new devices introduce several groundbreaking features, including faster M-series and A-series chips, improved displays, and enhanced battery life. They are built to handle AI-driven tasks and creative processes more efficiently than ever before. Whether it’s a new MacBook, Mac mini, iMac, iPhone 16 in its various iterations, iPad, or iPad Pro, these devices are designed to boost productivity. 

Day 0 support means that Workspace ONE UEM is fully equipped to manage, configure, and secure these devices from the moment they hit the market, so organizations don’t have to wait for compatibility updates. 

Key benefits of Workspace ONE’s Day 0 support

Day 0 support helps IT teams easily manage Apple devices in two important ways: 

Immediate enrollment and deployment  

Workspace ONE UEM’s integration with Apple Business Manager (ABM) allows for automated, zero-touch enrollment of the latest devices over the air. As soon as employees unbox their new hardware and power it on, the devices are enrolled, configured, and ready to use within minutes. Workspace ONE’s intelligent workflows push all necessary apps, policies, and configurations to the device, creating a hassle-free experience. 

Leveraging declarative device management 

Workspace ONE UEM supports Apple’s declarative device management (DDM), their new MDM framework that streamlines communication with the UEM server. The most important aspect of DDM for most IT teams is software update enforcement. This allows admins to select an OS version and set the date to automatically update their fleet, and then delivers escalating automated alerts to end users before the update is enforced. 

Conclusion

If your organization needs to manage new Apple hardware, Day 0 support with Workspace ONE has you covered. With Workspace ONE UEM, organizations can begin leveraging these new, advanced technologies from the first day, providing employees with the very latest tools to stay ahead of the curve.

For SaaS customers, Workspace ONE is automatically updated with information on the latest hardware from Apple. For on-premises customers, a model seeding script must be applied to your environment. That script, along with instructions on how to run it, can be found here.