Meta announces deeper support for Omnissa Workspace ONE

Meta recently announced a slew of updates to their business focused efforts around eXtended Reality (XR), including official support for the Omnissa XR native kiosk mode launcher – Workspace ONE XR Hub! 

Omnissa and Meta have been technology partners since 2019, initially with Oculus for Business, then Quest for Business and now Horizon managed services. This recent announcement is part of a broader joint engineering roadmap between Meta and Omnissa. 

Omnissa Workspace ONE XR Hub 

Omnissa Workspace One XR Hub provides a custom enterprise experience and advanced security controls.  XR devices are managed using Workspace ONE UEM and Intelligent Hub while XR Hub works in conjunction with Intelligent Hub to provide a great employee experience in XR. 

XR Hub provides a locked down, customizable enterprise experience, a unified app catalog, single sign-on into the headset and into applications, multi-factor authentication, shared use, mixed reality options, XR streaming and much more. 

Customers with XR Hub 25.03 (coming soon) and Meta Horizon OS v74 can configure XR Hub in a native kiosk mode, to lock users into a simple, secure and intuitive experience. 

Why Meta Horizon managed services and Workspace ONE UEM? 

Organizations have many different devices to manage, not just XR devices. Imagine if IT had a different management system for every different device platform? No one has the time (or money) for that. Workspace ONE UEM provides a single management solution for all devices in an organization. 

Meta Horizon managed services is a requirement from Meta for any Meta Quest device being used for business. Meta Horizon managed services enables out of the box enrollment for Quest devices into your organization’s existing device management solution.  

Meta Horizon managed services has device management capabilities but may not integrate fully with your existing IT infrastructure. Meta Horizon managed services may also not be certified to manage devices in your organization. 

Meta Horizon managed services does not provide a customizable employee experience, so it's critical to use both Meta Horizon managed services and Workspace ONE UEM for your deployment. 

Using Workspace ONE UEM and Meta Horizon managed services together gives you: 

• Zero touch out of the box enrollment
• Ability to manage your Meta Quest devices alongside all your other devices
• Most advanced XR device management
• Most advanced enterprise IT functionality
• Ability to manage Meta Quest store apps
• Customizable locked down employee experience
• Unified app catalog (XR, Web, SaaS, Remote XR, virtual desktops/apps)
• Enterprise grade authentication options such as MFA, SSO, etc.
• XR Streaming 

How do Meta Horizon managed services and Workspace ONE UEM work together? 

The combination of Meta Horizon managed services and Workspace ONE UEM enables a seamless and automated configuration of Meta Quest devices.  A Meta Quest user simply turns on the device, selects Meta Horizon managed services setup, enters their credentials, and the device can automatically be enrolled into Workspace ONE UEM. 

Workspace ONE UEM then automatically configures and secures the device, pushes applications and content to the device, and sets up the device ready for use.  IT admins can then manage Meta Quest devices directly from the Workspace ONE UEM console. 

With XR Hub, administrators can configure a customizable experience with a unified application catalog, ensuring users can only access the applications and content authorized by their organization. 

Setting up Meta Horizon managed services with Workspace ONE UEM 

IT admins will need to set up Horizon managed services by adding Workspace ONE UEM as a 3^rd party MDM and create a 3^rd party enrollment from within the Horizon managed services console. 

The 3^rd party enrollment allows IT admins to set specific Workspace ONE enrollment parameters. 

Once setup is complete, end users can easily enroll their device into Workspace ONE UEM during device setup.  Learn how in this Tech Zone document. 

To deploy XR Hub as your native custom launcher on Meta Quest, we’ll be updating the guidance here on TechZone when XR Hub 25.03 is released. 

Omnissa is a market leader in XR device management 

For customers deploying Meta Quest devices alongside other XR devices, it’s important that those other device vendors officially support your chosen UEM/MDM product.  Workspace ONE UEM is the only product that is fully supported across all major XR device vendors including Apple Vision Pro – giving Omnissa customers maximum breadth of device choice.  

Workspace ONE also offers advanced functionality such as a custom launcher for major XR devices and advanced application management.  Workspace ONE Launcher is used on AR devices such as Magic leap, RealWear and Vuzix, while Workspace ONE XR Hub can be used on popular VR devices such as Meta, PICO, and HTC VIVE. 

Finally, Workspace ONE enables you to manage all your devices – XR, laptops/desktops, tablets, smartphones, rugged, wearables and IoT - from a single console.  There’s no need to employ a costly point solution just to manage your XR devices.   

Additional Resources 

Find more information on Meta Horizon managed services here. 

You can read instructions on enrolling Meta Quest devices into Workspace ONE UEM here. 

Find more information on Workspace ONE UEM and XR here. 

Find more information on Workspace ONE XR Hub here. 

For existing Omnissa Workspace ONE UEM customers, you can try out XR Hub today via our Beta portal. 

For new Omnissa customers, it is easy to sign up for Workspace ONE UEM and start using our cloud solution.  Find more information here.