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Digital Employee
Experience (DEX)

Offer a superior digital employee experience that empowers IT to be proactive, streamlines service desk ticket resolution, and enables employee productivity.

BENEFITS

Empower productive, satisfied employees

Increase employee productivity

Give your employees easy access to the tools they need to be productive and improve the end-user experience and employee satisfaction with Workspace ONE Intelligent Hub and Hub Services.

Simplify experience management

Leverage data collection, advanced analytics, and AI capabilities to give IT visibility into your environment and allow them to proactively solve complex problems with Workspace ONE Intelligence.

Expedite ticket
resolution times

Lighten the burden on IT and service desk with automated issue identification, guided troubleshooting, remote support, and empower end-users to self-remediate with Workspace ONE Assist.

Use Cases

Solve your toughest challenges

Empowered and productive employees provide great customer experiences, resulting in higher top-line and bottom-line business growth. Support your employees with flexible and seamless tools.

Deliver an excellent experience

Provide services and resources throughout the employee lifecycle, from pre-hire and onboarding experiences to day-to-day app access and corporate communications.

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Measure employee experience

Continuously measure and monitor digital workspace metrics that affect end-user experience, as well as overall employee sentiment. Gain end-to-end visibility and quickly surface issues.

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Analyze and predict issues

Proactively identify issues or even predict them before users notice. Troubleshoot with in-context dashboards and reports to efficiently find the root cause with automated root cause analysis.

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Remediate with automation

Fix issues quickly with automated notifications. Leverage third-party integrations across your IT ecosystem to speed up remediation and reduce time to resolution. Empower end-users with self-service solutions and remote support capabilities.

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Ready to get started?

Unlock the power of the Digital Employee Experience. Optimize for satisfaction and productivity today!

Ready to get started?

Unlock the power of the Digital Employee Experience. Discover the future of work today!

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